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returns and exchanges

return and exchange policy:

We accept returns and exchanges within 15 days of purchase. Except for special cases (defective merchandise, et cetera), the customer will be expected to pay the return/exchange shipping cost back to us.

Items must be in the same condition you received it; i.e., unworn, unwashed, un-altered, free of marks and make-up stains, free of animal hair, perfume and deodorant scents, and with tags still attached (if applicable). We suggest you purchase delivery confirmation as we are not responsible for items lost in transit.

In order to begin the process on a return or exchange please email info@alterknitapparel.com with your order number and request.

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